FAQs
Where is Excio based?
We are based in Wellington, New Zealand, and will provide you with GST receipts for all your purchases.
What is early preview access to new photos?
Early preview access means that when new photos are added to the Library, you’ll be the first to receive a notification, allowing you to view and use them before they become available to everyone after a week. You can also request an exclusive licence for any of the newly added photos if you wish.
What is included in the visual strategy consultation?
Our visual strategy consultation is designed to help you choose the best photographs for your business needs. We’ll take the time to understand your brand and goals, providing tailored recommendations on which photos to use and when, so you can use our photographs to make the most impact.
How can I pay for images?
Simply sign up using the Join button or by visiting the Membership page. We offer different access levels and unlimited downloads. If you’d like to be the first to access exclusive images and receive professional advice on selecting photographs for your brand and business, our Abundant+ plan includes a bonus 30-minute consultation.
What if I need an exclusive licence or a custom image?
You can submit a custom request and we will ask our photographer-members if they have the photos you need or if they can provide the licence you are after.
How can I submit my images for sale in the Excio Image Library?
Photographs offered for sale in our library are supplied by members of the large and growing Excio Photographer Community. Find out more about membership and join! Please note that selling photographs with us is currently by invitation only as photographs go through a manual approval process before appearing in the marketplace.